About Metabase
The open-source Business Intelligence tool for everyone
Key Highlights
- Over 85,000 companies use Metabase for data insights
- Raised $38 million in Series A funding
- Headquartered in San Francisco, California
- Offers both self-hosting and managed cloud solutions
Metabase is an open-source Business Intelligence tool that empowers over 85,000 companies worldwide to easily ask questions and learn from their data. Headquartered in San Francisco, California, Metabase has raised $38 million in Series A funding to enhance its self-hosting and managed cloud offerin...
🎁 Benefits
Employees receive a new MacBook or a machine of their choice, a $500 ergonomic stipend, and flexible unlimited time off, including sick days. The comp...
🌟 Culture
Metabase fosters a unique culture by prioritizing open-source principles, enabling a large global community to contribute and collaborate. The company...
Skills & Technologies
Overview
Metabase is hiring a Success Engineer to help customers maximize their use of data tools. You'll work closely with software engineers, data engineers, and data analysts. This role requires a strong technical background and a passion for customer success.
Job Description
Who you are
You are a customer-focused, highly technical Success Engineer who loves data and enjoys helping others. You thrive in a startup environment and are excited to work with a diverse range of customers, from tiny startups to major corporations. Your experience allows you to provide expert advice and support to software engineers, data engineers, and data analysts, ensuring they get the most out of Metabase.
You have a strong understanding of data tools and business intelligence, and you appreciate the elegance and simplicity that Metabase brings to the enterprise landscape. Your ability to communicate complex technical concepts in an accessible manner makes you an invaluable resource for customers seeking insights from their data.
What you'll do
As a Success Engineer at Metabase, you will be responsible for guiding customers through their journey with our data tools. You will provide technical support and advice, helping them to implement and optimize their use of Metabase. Your role will involve collaborating with customers to understand their unique needs and challenges, and offering tailored solutions that enhance their experience.
You will also work closely with the product and engineering teams to relay customer feedback and contribute to the continuous improvement of our offerings. Your insights will help shape the future of Metabase, ensuring that we remain at the forefront of the business intelligence space.
In addition to direct customer interactions, you will create and maintain documentation and resources that empower users to leverage Metabase effectively. You will conduct training sessions and webinars, sharing best practices and tips to maximize the value of our tools.
What we offer
At Metabase, we believe in the power of data and the importance of making it accessible to everyone. We offer a flexible remote work environment that allows you to thrive while contributing to a mission-driven company. You will be part of a supportive team that values collaboration and innovation, and you will have the opportunity to grow your skills in a fast-paced startup atmosphere.
We encourage you to apply even if your experience doesn't match every requirement. If you are passionate about data and customer success, we want to hear from you.
Interested in this role?
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