Customer Support • Entry-Level

Who you are

You are an enthusiastic and dedicated individual with a passion for music and a knack for problem-solving. You possess excellent communication skills in both Turkish and English, allowing you to effectively assist customers from diverse backgrounds. Your ability to navigate technical issues and provide top-notch service makes you an ideal candidate for this role. You thrive in a remote work environment and are eager to contribute to a team that values customer satisfaction.

What you'll do

As a Customer Support Representative, you will be the first point of contact for customers, helping them navigate the music streaming platform and ensuring they have the best possible listening experience. You will respond to customer inquiries via inbound messages, addressing their concerns and troubleshooting any technical issues they may encounter. Your role is crucial in delivering exceptional service to millions of music lovers worldwide, and you will play a key part in enhancing their overall experience with the platform.

What we offer

Join a fully remote team that values your contributions and offers a supportive work environment. You will have the opportunity to work with a leading music streaming service, gaining valuable experience in customer support and technical troubleshooting. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace.