About Mollie
Effortless payments for every business in Europe
Key Highlights
- Over 120,000 businesses served, including Deliveroo & Unicef
- Raised $912.8 million in Series B funding
- Launched Mollie Capital, offering up to Β£250,000 in funding
- 36% increase in net revenue to β¬99 million in 2023
Mollie, headquartered in Amsterdam, is a leading payment service provider that simplifies payment integration for over 120,000 businesses, including Deliveroo, Unicef, and Acer. With $912.8 million raised in Series B funding, Mollie launched Mollie Capital in the UK, offering SME merchants quick fun...
π Benefits
Mollie offers a range of benefits including a MacBook, noise-cancelling headphones, 25 holiday days, and 20 days working from abroad. Employees also e...
π Culture
Mollie fosters a culture focused on innovation and efficiency, leveraging AI-driven solutions like MollieGPT for customer support. The company values ...
Overview
Mollie is seeking a Business Support Specialist who will be the first point of contact for merchants, providing outstanding customer support. This role requires strong communication skills and a customer-focused mindset.
Job Description
Who you are
You are a customer-oriented individual who thrives in a fast-paced environment. You have a knack for problem-solving and enjoy helping others succeed. Your communication skills are top-notch, allowing you to effectively engage with customers and understand their needs. You are proactive and take initiative to ensure that customers receive the best support possible. You are excited about the opportunity to work in a growing fintech company and contribute to its mission of making finance effortless for businesses.
What you'll do
In this role, you will act as the first point of contact for our merchants, ensuring they receive the excellent support they need to succeed and grow. You will listen to customer inquiries, provide solutions, and use their feedback to drive real, innovative changes within Mollie. Your impact will be immediate as you help make our customers proud to work with us by providing outstanding, proactive service. You will collaborate with a new and growing team in Lisbon, owning the success of our growing merchant base and contributing to the overall customer experience.
What we offer
At Mollie, we believe in a culture of growth and innovation. You will have the freedom to create and the trust to deliver, working alongside a high-performing team. We offer a supportive environment where your contributions are valued, and you can make a real impact on the future of fintech. Join us and be part of a mission-driven company that is dedicated to transforming the finance landscape for businesses across Europe.
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