
About n8n
Empowering users with seamless workflow automation
Key Highlights
- Headquartered in Mitte, Berlin, Germany
- $257.9 million raised in Series B funding
- 21-100 employees focused on workflow automation
- Leading low-code automation tool with flexible integrations
n8n is an open-source workflow automation tool designed to empower technical users with the capabilities of a 10x developer. Headquartered in Mitte, Berlin, n8n has raised $257.9 million in Series B funding and serves a diverse range of customers in both B2B and B2C sectors. With a focus on flexibil...
🎁 Benefits
Employees enjoy 30 vacation days, a €1000 personal development budget, and regular company hackathons. n8n also promotes a remote-friendly work enviro...
🌟 Culture
n8n fosters a unique culture that emphasizes autonomy and innovation, encouraging employees to develop complex workflows efficiently. The company valu...
Overview
n8n is hiring a Customer Success Manager to establish strong relationships with customers and ensure successful adoption of their open workflow orchestration platform. This role focuses on scalable customer enablement and support.
Job Description
Who you are
You have a strong background in customer success, ideally with experience in SaaS or technology-driven environments. Your ability to build relationships and communicate effectively with customers is key to your success. You understand the importance of customer enablement and are passionate about helping users maximize the value of the tools they use. You thrive in a collaborative environment and enjoy working with technical teams to drive customer satisfaction. You are proactive in identifying customer needs and providing solutions that enhance their experience with the product.
What you'll do
In this role, you will be responsible for establishing and nurturing relationships with customers to ensure they successfully adopt and utilize n8n's platform. You will work closely with technical teams to provide guidance and support, helping customers navigate the features and capabilities of the product. Your goal is to enable customers to achieve their objectives through effective use of the platform, ensuring they are positioned for success. You will also gather feedback from customers to inform product development and improvements, contributing to the overall growth and success of the company.
What we offer
At n8n, we foster a culture of transparency and collaboration, where everyone is encouraged to share their ideas and contribute to the company's mission. We provide an unlimited AI budget for employees to explore and utilize the best tools to enhance productivity. Our ambitious yet kind culture is reflected in our high eNPS score, indicating a positive work environment where employees feel valued and engaged. Join us in this exciting journey as we continue to innovate and redefine the way teams automate their workflows.
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