Account Executive

Who you are

You are a dynamic sales leader with a proven track record in account management and new business acquisition. You thrive in a tech-forward environment and understand the nuances of nurturing long-term relationships with clients. Your consultative approach to sales allows you to effectively demonstrate the unique value of products and services to both new and existing customers. You are passionate about delivering exceptional sales experiences and are committed to driving strategic growth for your organization.

You have experience working with high-value accounts and are adept at balancing your time between expanding existing relationships and pursuing new opportunities. You understand the importance of value selling and are skilled at addressing specific customer needs and challenges that drive their business forward. Your ability to connect with clients and build rapport is a key strength that sets you apart in the sales landscape.

Desirable

Experience in a customer-centric organization is a plus, as is familiarity with digital operations management. You may have a background in technology sales or have worked with SaaS products, which would enhance your ability to communicate effectively with potential clients. A strong understanding of the sales process and the ability to adapt to changing market conditions will help you succeed in this role.

What you'll do

In this role, you will be responsible for expanding opportunities within a set of existing high-value accounts while also driving new customer acquisition. You will focus on value selling, demonstrating how PagerDuty's products and services can address the specific needs of your clients. Your responsibilities will include identifying growth opportunities, developing strategic plans to engage with clients, and executing on those plans to achieve sales targets.

You will collaborate with cross-functional teams to ensure that the sales process is seamless and that clients receive the best possible experience. This may involve working closely with marketing, product, and customer success teams to align on messaging and deliverables. You will also be expected to stay informed about industry trends and competitor offerings to effectively position PagerDuty's solutions in the market.

Your role will require you to maintain detailed records of client interactions and sales activities, using CRM tools to track progress and outcomes. You will be expected to report on your sales performance regularly and adjust your strategies based on data-driven insights. Building lasting relationships with clients will be a key focus, as you work to establish trust and credibility in your role as an Account Executive.

What we offer

PagerDuty offers a flexible and award-winning workplace culture that values collaboration and innovation. You will have the opportunity to work with a team of kind and ambitious individuals who are dedicated to building a more equitable world through technology. As part of our commitment to diversity and inclusion, we encourage individuals from all backgrounds to apply, even if their experience does not match every requirement.

We provide reasonable accommodations for qualified individuals with disabilities in our job application process. If you require accommodation, please reach out to us, and we will work with you to meet your accessibility needs. Join us at PagerDuty and be part of a company that is essential for delivering always-on digital experiences to modern businesses.