Account Manager • Senior

Who you are

You have a strong background in account management with a focus on data-driven decision making — your analytical mindset allows you to connect data to meaningful client outcomes, ensuring partner success. With expertise in SEO, SEM, and Social Advertising, you are confident in creating reports from Google Analytics and Google Ads, showcasing your ability to leverage data for strategic insights. Your strong commercial acumen and communication skills enable you to present effectively to clients and stakeholders, fostering trust and collaboration.

You thrive in fast-paced environments and are passionate about driving results — your hustle and proactive approach make you a valuable asset to any team. Proven experience in leading multi-channel teams and managing complex projects is essential, as you will be responsible for coordinating efforts across various departments to achieve client objectives. You are not just a manager; you are a partner to your clients, dedicated to their growth and success.

What you'll do

As a Senior Client Account Manager at Pattern, you will be at the forefront of driving ecommerce growth for global brands. Your role will involve utilizing proprietary technology and AI to optimize and automate various levers of ecommerce, including advertising, content management, logistics, and customer service. You will work closely with clients to understand their needs and develop tailored strategies that leverage data insights to enhance their performance across multiple marketplaces.

You will lead initiatives that require collaboration with cross-functional teams, ensuring that all aspects of the client experience are seamless and effective. Your ability to analyze data and generate actionable insights will be crucial in helping clients navigate the complexities of global ecommerce. You will also be responsible for presenting findings and recommendations to clients, showcasing your expertise and reinforcing their trust in Pattern's capabilities.

What we offer

Pattern is committed to providing a supportive and dynamic work environment where employee experience is prioritized. We offer relocation packages for those considering a move to Melbourne, one of the world's most vibrant cities. As part of our team, you will have the opportunity to work with some of the fastest-growing brands in the ecommerce space, utilizing cutting-edge technology and innovative strategies to drive success. We encourage you to apply even if your experience doesn't match every requirement — your passion and drive are what matter most to us.