Team Leader • Lead

Who you are

You have a proven track record in leading teams and driving sales, with a strong focus on motivating team members and fostering an open communication culture. Your high level of drive, initiative, and self-motivation sets you apart as a leader who inspires others to achieve their best. You understand the importance of setting clear team goals and delegating tasks effectively to ensure that everyone is aligned and working towards common objectives. You are capable of resolving conflicts and listening to team members' feedback, which helps create a positive and productive work environment.

You possess a growth mindset and are always looking for ways to improve both yourself and your team. Your experience in hiring and building teams is complemented by your ability to recognize high performance and reward accomplishments. You are committed to discovering training needs and providing coaching to help your team members develop their skills and advance in their careers. You thrive in an environment where creativity and risk-taking are encouraged, and you actively suggest and organize team-building activities to strengthen team cohesion.

What you'll do

As a Team Leader at Paytm, you will be responsible for increasing the sale of EDC machines through proper channels to merchants across multiple locations. You will oversee day-to-day operations, monitor team performance, and report on key metrics to ensure that sales targets are met. Your role will involve driving engagement with the merchant base and resolving any queries they may have, ensuring a high level of customer satisfaction. You will create an inspiring team environment that fosters open communication and collaboration, motivating team members to achieve their goals.

You will set clear expectations for your team, delegate tasks, and establish deadlines to keep everyone on track. Your leadership will be crucial in driving the overall performance of the team, and you will be expected to provide regular feedback and coaching to help team members grow. You will also play a key role in hiring new talent and building a strong, cohesive team that aligns with Paytm's mission of bringing half a billion Indians into the mainstream economy. Your ability to encourage creativity and risk-taking will be essential in driving innovation within the team.

What we offer

At Paytm, you will be part of a mission-driven organization that aims to empower small businesses and bring them into the mainstream economy. You will work in a dynamic environment where your contributions will have a direct impact on the success of the company and its customers. We value our employees' collective energy and unwavering focus on customer satisfaction, and we are committed to providing opportunities for professional growth and development. Join us in our journey to transform the financial services landscape in India.