Account Manager • Mid-Level

Who you are

You have a strong background in account management, ideally within the FinTech sector, and possess excellent communication skills that allow you to effectively engage with stakeholders at all levels, from developers to executives. You understand the complexities of financial technology and are passionate about helping customers leverage Plaid's tools to enhance their applications. You thrive in a collaborative environment and are adept at managing multiple projects simultaneously, ensuring that customer needs are met with precision and care.

Desirable

Experience working with financial institutions or technology companies is a plus, as is familiarity with integration processes and product management. You are comfortable navigating technical discussions and can translate complex concepts into actionable insights for your clients.

What you'll do

In this role, you will be the primary point of contact for your assigned customers, guiding them through all stages of integration and product expansion. You will work closely with key stakeholders to understand their needs and help them create applications that empower users with their financial data. Your responsibilities will include managing customer relationships, providing technical support during the integration process, and collaborating with internal teams to ensure customer success. You will also be involved in partnership management, helping to identify opportunities for growth and expansion within your customer base.

What we offer

Plaid offers a dynamic work environment where you can make a significant impact on the financial technology landscape. You will have the opportunity to work with a diverse range of clients, from startups to Fortune 500 companies, and contribute to the mission of unlocking financial freedom for everyone. We provide competitive compensation and benefits, along with opportunities for professional development and growth within the company.