Solutions Engineer • Mid-Level

Who you are

You have a strong background in technical execution and customer engagement, ideally with experience in the public sector. You understand the nuances of working with government clients and can translate complex technical concepts into actionable solutions. You are comfortable working in a remote-first environment and thrive in collaborative settings, often engaging with cross-functional teams to deliver high-quality results.

Your experience includes hands-on technical work, where you've contributed to the design and implementation of solutions that meet customer needs. You possess excellent communication skills, allowing you to effectively articulate technical details to both technical and non-technical stakeholders. You are passionate about leveraging technology to drive innovation and improve user experiences.

What you'll do

As a Solutions Architect at Poolside, you will engage directly with public sector clients to understand their needs and challenges. You will work closely with sales representatives to provide technical insights during customer discussions, ensuring that our solutions align with client requirements. Your role will involve hands-on technical execution, where you will contribute to the development of solutions that leverage artificial intelligence and machine learning.

You will collaborate with our engineering and research teams to ensure that the solutions you propose are feasible and scalable. Your ability to bridge the gap between technical execution and customer engagement will be crucial in driving successful outcomes. You will also participate in regular team meetings and contribute to the continuous improvement of our processes and solutions.

What we offer

We provide a fully remote work environment with flexible hours, allowing you to balance your professional and personal life effectively. Our team enjoys 37 days of vacation and holidays, along with a health insurance allowance for you and your dependents. We equip you with the necessary tools and resources to succeed in your role, including company-provided equipment and allowances for home office setup. Our culture emphasizes wellbeing, continuous learning, and inclusivity, making Poolside a great place to grow your career.