About Prodigal
Revolutionizing consumer finance with AI technology
Key Highlights
- Raised over $20 million from Accel and Founders Fund
- Headquartered in San Francisco, CA
- Serves clients like Credit Karma and Upstart
- Focus on automating collections and customer engagement
Prodigal is an AI-driven fintech company specializing in automating consumer finance workflows. Founded in 2018 and headquartered in San Francisco, Prodigal has raised over $20 million in funding from investors like Accel and Founders Fund. The platform is designed to enhance collections and custome...
🎁 Benefits
Prodigal offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy to support work-life balance....
🌟 Culture
Prodigal fosters a culture of innovation and agility, prioritizing data-driven decision-making and a strong focus on AI technology to transform the co...
Overview
Prodigal is seeking an AI Implementation Consultant to lead project delivery and customer onboarding for their AI applications in loan servicing and collections. This role requires expertise in project management and technical elements of AI solutions.
Job Description
Who you are
You have a strong background in project management and governance, with a keen attention to detail that ensures successful project delivery. Your expertise in the technical elements of AI applications allows you to effectively train and onboard customers, ensuring they achieve maximum value from the solutions provided. You thrive in environments that challenge you to grow and innovate, and you are passionate about transforming the lending and collections industry through technology. You possess excellent communication skills, enabling you to engage effectively with clients and internal teams alike. Your ability to adapt and learn quickly is essential in this fast-evolving field, and you are driven by a desire to make a significant impact in the consumer finance sector.
Desirable
Experience in the consumer finance industry or familiarity with AI applications in financial services would be advantageous. A background in technical training or customer success roles can further enhance your ability to excel in this position.
What you'll do
In this role, you will play a major part in the post-sales process, taking ownership of project delivery and customer onboarding. You will work closely with clients to understand their needs and ensure they are effectively utilizing Prodigal's AI solutions. Your responsibilities will include managing project timelines, coordinating with cross-functional teams, and driving user adoption of the AI applications. You will also be responsible for providing technical expertise and support during the implementation phase, ensuring that clients are set up for success from the outset. Your role will involve continuous engagement with customers to gather feedback and identify opportunities for improvement, helping to refine the product offerings and enhance user experience. You will contribute to the overall mission of Prodigal by helping to revolutionize the consumer finance industry through innovative AI solutions.
What we offer
At Prodigal, you will be part of a dynamic team that is at the forefront of AI innovation in the financial sector. We offer a collaborative work environment where your contributions will directly impact the success of our clients and the company. You will have opportunities for professional growth and development, as we encourage our team members to expand their skills and take on new challenges. Our culture is built on a foundation of trust and support, and we are committed to fostering an inclusive workplace where everyone can thrive. Join us in our mission to transform the lending and collections industry and make a meaningful difference in the lives of consumers and businesses alike.
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