About Radar
Empowering location-based experiences for every business
Key Highlights
- Processes over 1 billion API calls daily
- Supports hundreds of millions of client devices annually
- Headquartered in New York, NY
- Utilizes TypeScript, Rust, MongoDB, and HorizonDB
Radar is a location infrastructure platform headquartered in New York, providing geofencing SDKs and maps APIs for companies like Vercel, Panera, and T-Mobile. With over 1 billion API calls processed daily, Radar supports hundreds of millions of client devices globally, making it a key player in the...
π Benefits
Radar offers competitive salaries, equity options, flexible PTO, and a remote-friendly work policy, allowing employees to maintain a healthy work-life...
π Culture
Radar fosters a culture that emphasizes engineering excellence and innovation, encouraging team members to explore new technologies and contribute to ...
Overview
Radar is hiring an Enterprise Customer Success Manager to manage relationships with Fortune 500 clients and maximize the value of their location-based products. This role is based in New York and offers a salary range of $120,000 - $140,000 per year.
Job Description
Who you are
You have a strong background in customer success management, ideally with experience working with enterprise clients. You understand the importance of building long-term relationships and are skilled at identifying opportunities to drive value for customers. Your consultative approach allows you to effectively communicate the benefits of location-based solutions to diverse stakeholders. You thrive in a high-performance culture and are motivated by the success of your clients. You possess excellent communication skills and can articulate complex concepts in a clear and engaging manner. You are comfortable working in a fast-paced environment and are adaptable to changing priorities.
What you'll do
As an Enterprise Customer Success Manager at Radar, you will be responsible for managing a portfolio of Fortune 500 customers. You will serve as a trusted advisor, helping clients leverage our geolocation products to achieve their business objectives. Your role will involve onboarding new clients, conducting regular check-ins, and providing ongoing support to ensure they derive maximum value from our solutions. You will collaborate closely with internal teams, including sales and product development, to advocate for customer needs and drive product enhancements. You will also analyze customer usage data to identify trends and opportunities for upselling additional services. Your success will be measured by customer satisfaction, retention rates, and the overall impact of our solutions on client businesses.
What we offer
Radar offers a competitive salary range of $120,000 - $140,000 per year, along with a comprehensive benefits package that includes paid parental leave and commuter benefits. You will work in a vibrant office located in Flatiron, Manhattan, NYC, with the flexibility to work from home on Fridays. We pride ourselves on our inclusive culture and are committed to being an equal-opportunity workplace. Join us at Radar and be part of a team that is transforming the way businesses leverage geolocation technology.
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