About Samsara
Transforming physical operations with IoT technology
Key Highlights
- Public company following an $805M IPO
- Raised $930M in funding across multiple rounds
- Serves thousands of customers including Penske and Sysco
- Headquartered in San Francisco, CA with 1001+ employees
Samsara is a leading IoT company headquartered in the Design District of San Francisco, CA, specializing in digitizing physical operations across various industries, including transportation, logistics, and construction. With over 1,000 employees and a successful $805 million IPO, Samsara has raised...
๐ Benefits
Samsara offers competitive salaries, equity options, generous PTO policies, remote work flexibility, and comprehensive health benefits, including pare...
๐ Culture
Samsara fosters a culture focused on innovation and technology, aiming to transform underserved operational sectors with IoT and AI solutions. The com...
Overview
Samsara is hiring an Enterprise Implementation Consultant to work closely with top customers, advising on how to customize Samsara for their unique needs. This role requires strong cross-functional collaboration skills and experience in customer success.
Job Description
Who you are
You have a strong background in customer success or implementation consulting, ideally within the technology sector. Your experience has equipped you with the ability to understand complex customer needs and provide tailored solutions that drive value. You excel in cross-functional collaboration, working effectively with sales, support, and product teams to ensure customer satisfaction and success. You are proactive and enjoy building long-term relationships with clients, becoming their trusted advisor as they navigate their journey with Samsara.
Desirable
Experience in the Internet of Things (IoT) space or related industries is a plus. Familiarity with fleet management or operational efficiency solutions will help you understand our customers' challenges better. You are comfortable with data analysis and can leverage insights to guide customers in optimizing their use of our platform.
What you'll do
In this role, you will take ownership of the post-implementation phase for our enterprise customers, ensuring they are set up for success with our Connected Operationsโข Cloud platform. You will work closely with customers to understand their unique operational challenges and advise them on how to customize our solutions to meet their needs. Your role will involve regular check-ins with clients, providing ongoing support and guidance as they integrate our technology into their operations. You will collaborate with sales and product teams to relay customer feedback and help shape future product developments. Your goal is to foster strong relationships that lead to customer retention and satisfaction, ultimately driving growth for Samsara.
What we offer
At Samsara, we offer a dynamic work environment where you can make a significant impact. You will have the opportunity to work with a diverse team of professionals who are passionate about transforming physical operations through technology. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of connected operations and making a difference in industries that power our global economy.
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