Technical Support Engineer • Entry-Level

Who you are

You are a detail-oriented individual with a strong understanding of identity security and access management. You have a passion for technology and a desire to help organizations optimize their use of AI-powered solutions. You thrive in a collaborative environment and are eager to learn and grow in your role. You possess excellent communication skills, allowing you to effectively assist customers and address their technical needs. You are committed to providing exceptional support and ensuring customer satisfaction.

What you'll do

As a Technical Support Engineer at Saviynt, you will be responsible for assisting customers with their inquiries regarding the AI-powered identity platform. You will troubleshoot issues, provide solutions, and ensure that customers can effectively manage and govern access to their applications and data. You will work closely with cross-functional teams to resolve technical challenges and improve the overall customer experience. Your role will involve educating customers on best practices and helping them leverage the platform's capabilities to enhance operational efficiency and reduce compliance costs.

What we offer

Saviynt offers a dynamic work environment where you can develop your skills and advance your career in the field of identity security. You will have the opportunity to work with leading brands and government institutions, contributing to the protection of their digital assets. The company values innovation and encourages employees to explore new ideas and solutions. You will be part of a team that is dedicated to making a positive impact in the industry, and you will receive support for your professional growth and development.