Technical Support Engineer Jobs

MongoDB • Palo Alto - On-Site

MongoDB is hiring a Technical Services Engineer to provide expert support for customers using the MongoDB ecosystem. You'll leverage your problem-solving skills and technical expertise to resolve complex issues. This role requires experience with MongoDB and a strong customer service orientation.

Dataiku • Japan - Remote

Dataiku is seeking a Technical Support Engineer to enhance their Japanese support function. You'll assist customers with technical issues related to the Everyday AI Platform. This role requires experience in a technical support environment.

Twilio • India - Remote

Twilio is hiring a Technical Support Engineer 2 to support customers using the Twilio platform. You'll act as a subject matter expert for Twilio’s APIs and SDKs while working remotely from India.

Twilio • Ireland - Remote

Twilio is hiring a Technical Support Engineer to support customers using Twilio’s Programmable Messaging product. You'll communicate complex technical issues to both technical and non-technical audiences. This role requires strong problem-solving skills and customer service expertise.

ScienceLogic • Reston - Remote

ScienceLogic is seeking a Technical Support Engineer to provide high-quality, enterprise-level support for their innovative IT operations platform. You'll leverage your expertise in systems and network monitoring to assist customers and partners. This role requires excellent communication skills and a strong technical background.

Axon • Atlanta - On-Site

Axon is seeking a Technical Support Engineer I to provide exceptional support for their Fusus products and services. You'll work closely with law enforcement customers, utilizing your expertise in Linux systems administration and customer service. This entry-level role is based in Atlanta, Georgia.

Axon • Atlanta - On-Site

Axon is seeking a Technical Support Engineer I to provide exceptional support for law enforcement customers. You'll leverage your expertise in customer service, computer networking, and cloud solutions to resolve technical issues. This entry-level role is based in various US locations including Atlanta, Boston, Denver, and San Francisco.

Axon • Mesa - On-Site

Axon is hiring a Technical Support Engineer to provide 1st and 2nd level support for Dedrone by Axon customers. You'll be responsible for troubleshooting technical issues and ensuring customer satisfaction. This role requires excellent communication skills and a strong technical background.

Axon • Mesa - On-Site

Axon is hiring a Technical Support Engineer to provide 1st and 2nd level support for Dedrone by Axon customers. You'll be responsible for diagnosing and troubleshooting technical issues related to hardware and software. This role requires excellent communication skills and a customer-focused approach.

Axon • Scottsdale - Hybrid

Axon is seeking a Technical Support Engineer II to provide critical support for escalated issues and customer requests. You'll work closely with users to resolve software issues and enhance customer relationships. This role requires expertise in cloud solutions and a passion for supporting mission-critical products.

Axonius • Ontario - Remote

Axonius is hiring a Technical Support Engineer to provide expert technical assistance and drive efficient solutions to complex product challenges. You'll troubleshoot networking fundamentals and utilize RESTful APIs in a remote role based in Ontario, Canada.

NICE • Pune

NICE is seeking a Technical Support Engineer to provide advanced technical support across workplace IT and A/V ecosystems. You'll work with ServiceNow and enterprise A/V solutions, requiring expertise in ITSM operations and asset management.

NICE • Pune - On-Site

NICE is seeking a Technical Support Engineer to provide Level-2 support for their NTR/NTR-X recording platforms. You'll work with technologies like SQL, Cisco, and Zoom to resolve complex system challenges. This role requires a solid understanding of enterprise voice recording and compliance frameworks.

NICE • Sydney - On-Site

NICE is hiring a Senior Technical Support Engineer to provide advanced-level technical support for large enterprise customers. You'll manage high-impact technical cases and ensure timely resolution of issues. This role requires Australian citizenship and NV1 Security Clearance.

NICE • Sydney - On-Site

NICE is seeking a Technical Support Engineer to provide end-to-end technical support for corporate users in Sydney. You'll resolve user issues related to hardware, software, and enterprise applications while managing ServiceNow tickets. This role requires strong technical skills and a customer-focused approach.

NICE • Pune

NICE is seeking a Technical Support Engineer to provide top-tier support for innovative cloud-based solutions. You'll analyze and resolve technical support cases while collaborating with senior engineers. This role requires 1-3 years of experience in technical or cloud support.

Five9 • Manila - Hybrid

Five9 is seeking a Technical Support Engineer for their Hypercare Team to evaluate and resolve technical concerns for customers using their cloud contact center software. You'll work with troubleshooting and customer support skills in a hybrid role based in Manila.

Jamf • Katowice - Hybrid

Jamf is hiring a Technical Support Engineer to serve as a primary escalation point for customers experiencing advanced technical issues. You'll diagnose and resolve issues with Jamf products and collaborate with product development teams. This position is based in Katowice, Poland.

Tanium • Addison - Hybrid

Tanium is hiring a Technical Support Engineer Intern to assist in resolving technical issues and enhancing customer satisfaction. This role is based in Addison, Bellevue, or Emeryville and offers a hybrid work schedule.

Verkada • San Mateo - On-Site

Verkada is seeking a Senior Technical Support Engineer to provide high-impact support for their enterprise customers. You'll troubleshoot complex systems and collaborate with engineering teams to enhance product quality. This role requires strong problem-solving skills and technical expertise.

Verkada • San Mateo - On-Site

Verkada is seeking a Technical Support Engineer to assist enterprise customers with their cloud-managed building security products. You'll troubleshoot technical issues and collaborate with engineering teams to enhance product performance. This is an entry-level position based in San Mateo, CA.

EnergySolutions • Chicago - On-Site

EnergySolutions is hiring a Technical Support Engineer I to resolve technical issues and support software systems for clean energy technologies. This role requires a strong foundation in programming fundamentals and a problem-solving mindset.

Adyen • Amsterdam - On-Site

Adyen is hiring a Technical Support Engineer to serve as the first interface with merchants globally. You'll work closely with technical and commercial teams to ensure smooth payment processing. This role requires a customer-focused mindset and the ability to tackle technical challenges.

BeyondTrust • Canada - Remote

BeyondTrust is hiring a Technical Support Engineer to provide enterprise software customer support. You'll work with technologies like Windows Server OS and Active Directory. This position requires 5+ years of experience in IT support.

Accela • United States - Remote

Accela is hiring a Technical Support Engineer to be the primary point of contact for customer inquiries regarding their solutions. You'll troubleshoot complex issues and provide exceptional support to help build communities and grow businesses.