Solutions Engineer • Mid-Level

Who you are

You are a proactive and resourceful Solutions Engineer with a passion for unblocking customers at every turn. You thrive in collaborative environments, working closely with both sales and customer success teams to transform early excitement into fully realized solutions. Your technical expertise allows you to facilitate in-depth conversations with developers and decision-makers, ensuring that customer needs are met effectively.

You understand the importance of solution design and integration, and you are committed to collaborating with customers on technical implementation and customization. Your ability to communicate complex technical concepts in an accessible manner makes you an invaluable asset to the team. You are not just looking for a job; you want to be a culture creator and contribute to a diverse and inclusive workplace.

What you'll do

In this role, you will be a key player in both the Sales and Customer Success teams, helping customers navigate the complexities of implementing AI technologies. You will engage with clients to understand their needs and provide tailored solutions that enhance their experience with Tavus's offerings. Your role will involve facilitating discussions around technical implementation, ensuring that solutions are designed to meet customer requirements.

You will also be responsible for ensuring smooth integration of AI technologies into customer workflows, collaborating closely with technical teams to address any challenges that arise. Your proactive approach will help to build strong relationships with clients, fostering trust and ensuring their success with Tavus's products.

What we offer

At Tavus, you will be part of a pioneering research lab that is shaping the future of human-computer interaction. We offer a dynamic work environment where diversity is at the core of our success. You will have the opportunity to work with cutting-edge AI technologies and contribute to meaningful projects that have a real impact on how humans and machines interact. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.