Solutions Engineer • Mid-Level

Who you are

You have a strong background in cloud data architecture and are passionate about helping customers achieve their goals — your technical expertise allows you to bridge the gap between customer needs and technical solutions. You thrive in a collaborative environment, working cross-functionally to ensure a world-class experience for customers. You are adept at leveraging modern AI-powered tools and coding agents to drive initial utilization and ensure technical success. You understand the importance of rapid implementation and quick value delivery, making you a key partner in the customer journey.

You possess excellent communication skills, enabling you to effectively convey complex technical concepts to non-technical stakeholders — your ability to build relationships with customers is crucial in this role. You are results-oriented and have a track record of accelerating customer time-to-value, ensuring sustained platform growth. You are comfortable operating as a full-stack technical resource, blending hands-on expertise with strategic business acumen.

What you'll do

In this role, you will manage a critical portfolio of new and early-stage customers, focusing on accelerating their journey from initial acquisition to successful platform adoption. You will be responsible for driving technical enablement and supporting the overall activation of customer use cases on the Snowflake platform. Your role will involve collaborating with various teams to ensure that customers receive the support they need to achieve rapid implementation and realize the full potential of the Snowflake AI Data Cloud.

You will leverage your technical skills to guide customers through the onboarding process, ensuring they understand how to utilize the platform effectively. You will also be involved in identifying opportunities for customers to expand their use of the platform, contributing to their long-term success. Your ability to analyze customer needs and provide tailored solutions will be key to fostering strong relationships and driving customer satisfaction.

What we offer

At Snowflake, you will be part of a culture that values impact, innovation, and collaboration. We encourage you to apply even if your experience doesn't match every requirement — we believe in the potential of our employees and are committed to their growth. You will have the opportunity to develop deep expertise in cloud data architecture and make a measurable impact on customer success. Join us in building a future where technology empowers enterprises to achieve their full potential.