Sales Operations • Mid-Level

Who you are

You have a strong analytical background and experience in operations, ideally within a technology or software environment. You understand the importance of data in driving business decisions and have a knack for creating insightful reports that inform strategy. Your ability to collaborate with cross-functional teams makes you an asset in any organization, as you can effectively communicate findings and recommendations to stakeholders. You are detail-oriented and thrive in environments where you can contribute to improving processes and efficiencies. You are comfortable working with various data sources and tools to extract meaningful insights that drive operational success.

What you'll do

In this role, you will create and deliver weekly operations reports and capacity forecasts, specifically focused on the performance of the professional services, customer success, and renewals teams. You will track, analyze, and report on post-sales key performance indicators (KPIs) for implementation activities, renewals, and customer churn/expansion processes. Your insights will help shape how modern organizations build and secure software at scale, driving the operational efficiency of our post-sales organization. You will work closely with the Revenue Operations team to ensure that our customer-facing teams have the data and support they need to succeed. Your contributions will be vital in helping Snyk achieve its mission of empowering developers to innovate securely in the AI era.

What we offer

At Snyk, we believe in fostering a supportive and collaborative work environment. We offer generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers. Our health benefits include employee assistance plans and an annual wellness allowance. We also provide country-specific life insurance, disability benefits, and retirement/pension programs, along with mobile phone and education allowances. Join us and be part of a team that is not just about security, but about building a better future for software development.