About SolarWinds
Empowering IT professionals with powerful management tools
Key Highlights
- Over 300,000 customers including NASA and the U.S. Department of Defense
- Publicly traded since 2018 with a strong market presence
- Headquartered in Austin, Texas with a global workforce
- Raised over $1.5 billion in funding to date
SolarWinds Inc. is a leading provider of IT management software, headquartered in Austin, Texas. The company offers a range of products including network performance monitoring, systems management, and IT security solutions, serving over 300,000 customers worldwide, including major organizations lik...
🎁 Benefits
Employees enjoy competitive salaries, stock options, generous PTO policies, remote work flexibility, and comprehensive health benefits....
🌟 Culture
SolarWinds fosters a culture focused on customer success and product excellence, with a strong emphasis on engineering and innovation in IT management...
Sales Development Representative • Entry-Level
Overview
SolarWinds is seeking an Associate Renewal Sales Specialist to drive renewal rates and maintain customer relationships. This role requires strong collaboration with internal stakeholders and a focus on customer success.
Job Description
Who you are
You are an enthusiastic individual ready to embark on a career in sales, particularly in customer retention. You thrive in collaborative environments and are eager to develop trusted relationships with key accounts. Your ability to communicate effectively and empathize with customers will be crucial in driving renewal rates. You are accountable and ready to take on challenges, believing in the power of teamwork to achieve lasting growth.
What you'll do
In this role, you will be responsible for managing a high volume of renewals, making at least 50 calls and emails daily to customers in the North America region. You will collaborate with various internal teams, including legal, finance, and engineering, to ensure a seamless renewal process. Your focus will be on understanding customer requirements and identifying any roadblocks that may hinder the renewal process. You will work closely with Customer Success and Account Executives to maximize the value delivered to customers, ensuring that they receive a high return on investment from SolarWinds solutions.
What we offer
At SolarWinds, we prioritize a people-first culture, offering a supportive environment where you can grow your career. You will have the opportunity to work with a talented team dedicated to helping customers succeed. We believe in hiring based on attitude and commitment, providing you with the tools and resources needed to excel in your role. Join us and be part of a mission-driven company that values innovation and collaboration.
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