It Support • Mid-Level

Who you are

You have a solid background in IT systems engineering, with experience in optimizing and consolidating automation scripts and tooling for mission-critical environments. Your expertise in both Linux and Windows administration allows you to provide advanced support and troubleshooting in high-pressure situations. You are familiar with NIST cybersecurity frameworks and are committed to increasing the maturity of IT infrastructure. You thrive in collaborative settings, working closely with software and controls teams to integrate IT infrastructure into standardized deployment processes. Your customer-focused approach ensures that you prioritize the needs of the launch operations team, enhancing their ability to execute successful missions.

Desirable

Experience with industry-standard DevOps tooling and processes is a plus, as is familiarity with real-time IT support during launch and test operations. You understand the importance of maintaining a reliable and efficient IT infrastructure that supports multiple classes of launch vehicles. Your ability to troubleshoot networking, hardware, and software issues in potentially high-stress situations sets you apart as a candidate who can handle the demands of this role.

What you'll do

As an IT Systems Engineer at SpaceX, you will play a crucial role in optimizing and consolidating existing automation scripts and tooling to support multiple launch vehicles. You will provide advanced support for Linux and Windows systems, ensuring that all IT infrastructure is functioning optimally during critical launch operations. Your responsibilities will include increasing the maturity of mission-critical IT infrastructure, aligning with NIST cybersecurity frameworks to enhance security and reliability. You will integrate DevOps tooling and processes into existing procedures, streamlining the deployment and refresh of launch support infrastructure. Collaboration with software and controls teams will be essential as you work to standardize systems deployment and verification pipelines. You will also provide real-time IT support during launch and test operations, troubleshooting any networking, hardware, or software issues that arise in high-stakes, time-sensitive situations.

What we offer

At SpaceX, you will be part of a mission-driven team dedicated to making humanity multiplanetary. We offer a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work on cutting-edge technologies and contribute to the future of space exploration. We value your expertise and are committed to providing you with the resources and support needed to excel in your role. Join us in our mission to explore the stars and make a lasting impact on the future of humanity.