About StackAdapt
The programmatic platform for smarter advertising
Key Highlights
- Headquartered in Toronto, ON with 1,000+ employees
- $304.3 million raised in Series B funding
- Specializes in native, display, video, and audio ads
- Partners with Acxiom and Bombora for audience targeting
StackAdapt is a leading multichannel advertising platform headquartered in the Yonge-Bay Corridor of Toronto, ON. With over 1,000 employees, StackAdapt specializes in programmatic advertising solutions, including native, display, video, connected TV, and audio ads. The company has raised $304.3 mill...
🎁 Benefits
StackAdapt offers a comprehensive benefits package that includes a Work From Home Budget, health/dental/vision benefits, and a Lifestyle Spending Acco...
🌟 Culture
StackAdapt fosters a data-driven culture that prioritizes real-time audience targeting and strategic partnerships to enhance its product offerings. Th...
Customer Success • Lead
Overview
StackAdapt is hiring a Director of Client Services to lead a high-performing team of Account Managers and drive long-term client retention and growth. You'll play a strategic role in managing client relationships and ensuring measurable performance.
Job Description
Who you are
You have a proven track record in client services or account management, with experience leading teams to deliver exceptional results. Your strategic mindset allows you to develop and grow relationships with senior client stakeholders, ensuring their needs are met and exceeded. You possess strong leadership skills, guiding your team to optimize campaign performance and drive client success. You are adept at representing the voice of the customer within the organization, advocating for their needs and contributing to internal innovation. Your ability to analyze data and derive actionable insights helps you make informed decisions that benefit both clients and the company. You thrive in a remote-first environment and are comfortable collaborating with cross-functional teams to achieve shared goals.
What you'll do
As the Director of Client Services, you will oversee a regional territory and lead a team of Account Managers responsible for managing client campaigns. You will drive long-term client retention by ensuring your team consistently delivers measurable performance and strategic recommendations. Your role will involve developing high-impact initiatives that enhance client satisfaction and contribute to the overall success of the organization. You will collaborate closely with other departments to align client needs with company objectives, ensuring a seamless experience for clients throughout their journey. Additionally, you will represent your territory's voice across the organization, providing valuable insights that inform business decisions and drive innovation. Your leadership will be crucial in fostering a high-performing team culture that prioritizes client success and continuous improvement.
What we offer
At StackAdapt, we prioritize a remote-first culture that allows you to work from anywhere in the United States. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that values collaboration and innovation, working together to empower marketers and drive measurable results. Join us in shaping the future of marketing technology and making a significant impact on our clients' success.
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