About StackAdapt
The programmatic platform for smarter advertising
Key Highlights
- Headquartered in Toronto, ON with 1,000+ employees
- $304.3 million raised in Series B funding
- Specializes in native, display, video, and audio ads
- Partners with Acxiom and Bombora for audience targeting
StackAdapt is a leading multichannel advertising platform headquartered in the Yonge-Bay Corridor of Toronto, ON. With over 1,000 employees, StackAdapt specializes in programmatic advertising solutions, including native, display, video, connected TV, and audio ads. The company has raised $304.3 mill...
🎁 Benefits
StackAdapt offers a comprehensive benefits package that includes a Work From Home Budget, health/dental/vision benefits, and a Lifestyle Spending Acco...
🌟 Culture
StackAdapt fosters a data-driven culture that prioritizes real-time audience targeting and strategic partnerships to enhance its product offerings. Th...
Customer Success • Lead
Overview
StackAdapt is hiring a Director of Client Services to lead a high-performing team of Account Managers in driving client success and retention. You'll play a strategic role in managing campaigns and optimizing performance across programmatic advertising channels.
Job Description
Who you are
You have a proven track record in client services or account management, ideally within the marketing or technology sectors. Your experience includes leading teams and driving client success through strategic initiatives and performance optimization. You excel in building relationships with senior stakeholders and have a deep understanding of the customer journey in marketing. You are results-oriented and have a passion for delivering measurable outcomes for clients. You thrive in a remote-first environment and are comfortable collaborating with teams across different regions.
Desirable
Experience in programmatic advertising or digital marketing is a plus. Familiarity with AI-powered marketing platforms and data-driven decision-making will set you apart. You possess strong analytical skills and can translate data into actionable insights for your team and clients.
What you'll do
As the Director of Client Services, you will oversee a regional territory and guide a team of Account Managers responsible for managing client campaigns. You will ensure that your team delivers exceptional service and measurable performance, driving long-term client retention and growth. You will represent your territory's voice within the organization, leading high-impact initiatives that contribute to both client success and internal innovation. Your role will involve developing and nurturing relationships with senior client stakeholders, providing insights that shape the company's offerings and strategies. You will also collaborate closely with other departments to ensure alignment and drive success across the organization.
What we offer
StackAdapt offers a remote-first work environment, allowing you to work from anywhere in the United States. We prioritize candidates located in Texas, Ohio, West Virginia, Indiana, or Michigan, but welcome applications from all qualified individuals. You will be part of a forward-thinking company that values innovation and client success, with opportunities for professional growth and development. Join us in empowering marketers to reach and engage their audiences with precision and impact.
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