Support Engineer • Entry-Level

Who you are

You are a motivated team player with excellent communication skills in English, both verbal and written. You thrive in a service-oriented role and prioritize the client's needs, demonstrating flexibility and adaptability to various communication mediums. You are open to working 24x7 shifts and have a willingness to continually learn and adapt to new technologies and methodologies. Your attention to detail and strong multitasking abilities enable you to stay calm and maintain performance under pressure. You have working experience in the ad tech industry and technical support, with a solid understanding of logs and troubleshooting processes.

What you'll do

As a Frontline PS Technical Support Engineer, you will serve as the first point of contact for Taboola’s clients, providing timely responses to incoming customer support inquiries via email, chat, and video conference. You will troubleshoot and resolve complex technical issues while ensuring the highest level of customer experience. Your extensive knowledge and technical expertise in the ad tech domain will be crucial in delivering effective solutions. You will be responsible for adapting to new technologies and methodologies as they arise, contributing to the continuous improvement of the support process.

What we offer

Taboola offers a dynamic work environment where you can realize your potential in the performance-driven advertising industry. You will have the opportunity to work with a motivated team and develop your skills in a fast-paced, ever-evolving environment. We encourage you to apply even if your experience doesn't match every requirement, as we value a positive attitude and a willingness to learn.