Tecovas

About Tecovas

Heritage cowboy boots, redefined for modern shoppers

🏒 RetailπŸ‘₯ 501-1000 employeesπŸ“… Founded 2015πŸ“ Bouldin Creek, Austin, TXπŸ’° $105.4m⭐ 4.2
B2CRetailFashionConsumer GoodseCommerce

Key Highlights

  • Over $105 million raised in Series B funding
  • Headquartered in Austin, TX with 13 retail locations
  • Boots made in a veteran factory in LΓ©on, Mexico
  • 70% of sales come from outside Texas

Tecovas is a leading online retailer of cowboy boots, revolutionizing the heritage western brand experience. Headquartered in Austin, TX, Tecovas utilizes a direct-to-consumer model that allows them to offer high-quality boots made in LΓ©on, Mexico, at competitive prices. With over $105 million in fu...

🎁 Benefits

Tecovas provides comprehensive health insurance covering 99% of premiums, 100% coverage for dental and vision for families, flexible PTO, paid parenta...

🌟 Culture

Tecovas combines traditional craftsmanship with modern eCommerce, making high-quality cowboy boots accessible to a broader audience. The company value...

Tecovas

Customer Operations β€’ Lead

Tecovas β€’ Austin - On-Site

Posted 3d agoπŸ›οΈ On-SiteLeadCustomer OperationsπŸ“ AustinπŸ’° $15 - $20 / hourly
Apply Now β†’

Overview

Tecovas is hiring a Team Lead in Austin to support the store leadership team and enhance customer experience. You'll be responsible for exceptional service and maintaining store operations.

Job Description

Who you are

You have exceptional selling skills and a strong background in customer service, ensuring that every customer interaction is positive and memorable. Your organizational skills and attention to detail allow you to maintain a well-structured store environment, making it easy for both customers and team members to navigate. You are independent and proactive, driven by results and committed to delivering the highest standards of service. Honesty and transparency are at the core of your character, making you a trusted leader among your peers.

What you'll do

As a Team Lead at Tecovas, you will play a crucial role in fostering a sales-driven environment that prioritizes genuine customer experiences. You will greet customers, provide product knowledge, and assist with sales on the floor. Your responsibilities will include delivering high-quality product services, such as branding and boot shines, to ensure a premium experience for customers. You will also support the store team with receiving shipments and preparing products for display, maintaining an organized stockroom, and assisting in the restock process to keep inventory levels optimal. Additionally, you will demonstrate loss prevention awareness and participate in ongoing staff education by sharing your product knowledge with the team.

What we offer

At Tecovas, we value our employees and strive to create a supportive work environment. You will have the opportunity to grow your skills and advance your career while being part of a team that is dedicated to providing exceptional customer service. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.

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