About Tecovas
Heritage cowboy boots, redefined for modern shoppers
Key Highlights
- Over $105 million raised in Series B funding
- Headquartered in Austin, TX with 13 retail locations
- Boots made in a veteran factory in LΓ©on, Mexico
- 70% of sales come from outside Texas
Tecovas is a leading online retailer of cowboy boots, revolutionizing the heritage western brand experience. Headquartered in Austin, TX, Tecovas utilizes a direct-to-consumer model that allows them to offer high-quality boots made in LΓ©on, Mexico, at competitive prices. With over $105 million in fu...
π Benefits
Tecovas provides comprehensive health insurance covering 99% of premiums, 100% coverage for dental and vision for families, flexible PTO, paid parenta...
π Culture
Tecovas combines traditional craftsmanship with modern eCommerce, making high-quality cowboy boots accessible to a broader audience. The company value...
Overview
Tecovas is hiring a Part-Time Team Lead to manage store operations and enhance customer experience. You'll support team development and ensure a profitable environment. This role requires strong leadership and customer service skills.
Job Description
Who you are
You have a proven track record in leadership and team management, supporting store operations and fostering a culture of communication and teamwork. Your experience includes recruiting, hiring, and retaining top talent, ensuring that your team is well-prepared to deliver exceptional customer service. You understand the importance of creating a positive service environment and are committed to maintaining high standards in product presentation and customer interaction.
You excel in cultivating genuine customer connections and act as a brand ambassador, reflecting the values of Tecovas. Your attention to detail ensures that every customer receives high-quality product services, enhancing their overall experience. You are familiar with omni-channel business practices and implement processes that improve customer service.
What you'll do
As a Part-Time Team Lead at Tecovas, you will support the Store Manager in various operational aspects, including recruiting and training team members. You will play a crucial role in creating a succession strategy and conducting performance appraisals to help your team grow. Your leadership will foster a collaborative environment where operational, visual, and customer priorities are seamlessly balanced.
You will be responsible for delivering extraordinary service, ensuring that every customer feels valued and connected to the brand. Your role will involve facilitating product knowledge sharing among team members and upholding stock-to-sales processes to maintain presentation standards. You will also oversee the implementation of tools and processes that enhance customer service, ensuring that the store operates efficiently and profitably.
What we offer
At Tecovas, we value our employees and strive to create a supportive work environment. We encourage you to apply even if your experience doesn't match every requirement. Join us in delivering an incredible customer experience and be part of a team that is dedicated to excellence in service and product quality.
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