Customer Support • Entry-Level

Who you are

You are a motivated individual eager to start your career in customer support within the technology sector. You possess strong communication skills and a passion for helping others, ensuring that customers receive the best possible experience with Tekion's products. You are adaptable and willing to learn, ready to tackle challenges that come your way. You understand the importance of customer feedback and are committed to continuous improvement in service delivery.

What you'll do

As a Customer Support Engineer I, you will be the first point of contact for customers seeking assistance with Tekion's automotive platform. You will troubleshoot issues, provide solutions, and guide customers through the features of the platform. Your role will involve collaborating with various teams to ensure that customer concerns are addressed promptly and effectively. You will also document customer interactions and feedback to help improve the overall service experience.

What we offer

At Tekion, you will be part of a dynamic team that is transforming the automotive retail industry. We offer a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work with cutting-edge technology and contribute to innovative solutions that enhance customer engagement. We believe in fostering a culture of collaboration and continuous learning, ensuring that our employees are equipped to succeed in their roles.