About Tekion
The cloud platform transforming automotive retail efficiency
Key Highlights
- Raised $635.1M in Series D funding
- Serves customers in 28 states with major partners like GMC and Chrysler
- Headquartered in Pleasanton, CA with 1,000+ employees
- Offers unlimited PTO and 100% employer-paid health coverage
Tekion is a cloud-native platform revolutionizing the automotive retail industry by integrating various software applications into a single infrastructure. Headquartered in Pleasanton, CA, Tekion has raised $635.1 million in Series D funding and serves customers across 28 states, partnering with maj...
🎁 Benefits
Tekion offers unlimited PTO, 100% employer-paid medical, dental, and vision coverage, and generous stock options. Employees enjoy parental leave, free...
🌟 Culture
Tekion fosters an open and transparent culture that encourages innovation and rewards performance. The company emphasizes collaboration and community ...
Overview
Tekion is hiring a Customer Support Engineer I to provide exceptional support for their cloud-native automotive platform. You'll engage with customers to resolve issues and enhance their experience. This position is ideal for entry-level candidates looking to start their career in customer support.
Job Description
Who you are
You are an entry-level professional eager to start your career in customer support within the automotive technology sector. You possess strong communication skills and a customer-centric mindset, ready to assist users with their inquiries and issues. You are adaptable and willing to learn about the innovative technologies that Tekion employs in its cloud-native automotive platform.
What you'll do
As a Customer Support Engineer I, you will be the first point of contact for customers seeking assistance with Tekion's Automotive Retail Cloud and other platforms. You will troubleshoot issues, provide solutions, and ensure customer satisfaction by effectively communicating with users. You will also collaborate with technical teams to escalate complex problems and contribute to improving the overall customer experience.
What we offer
Tekion offers a dynamic work environment where you can grow your skills and advance your career in customer support. You will be part of a team that values innovation and collaboration, working together to transform the automotive retail industry. We encourage you to apply even if your experience doesn't match every requirement, as we believe in nurturing talent and providing opportunities for growth.
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