Customer Support • Entry-Level

Who you are

You are an enthusiastic individual eager to start your career in customer support within the tech industry. You possess strong communication skills and a desire to help customers navigate and utilize innovative technology effectively. You are adaptable and willing to learn about the automotive retail ecosystem and the cutting-edge solutions Tekion offers. You thrive in a collaborative environment and are excited to contribute to a team that is positively disrupting an industry that has seen little innovation for decades.

What you'll do

As a Customer Support Engineer I, you will be the first point of contact for customers seeking assistance with Tekion's Automotive Retail Cloud platform. You will engage with customers to understand their issues, provide timely resolutions, and ensure a seamless experience. You will work closely with the engineering and product teams to relay customer feedback and help improve the platform. Your role will involve troubleshooting technical issues, guiding customers through product features, and maintaining a high level of customer satisfaction.

What we offer

At Tekion, you will be part of a dynamic team that is transforming the automotive retail industry. We offer a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work with cutting-edge technology and be part of a company that values innovation and customer experience. We encourage you to apply even if your experience doesn't match every requirement, as we believe in nurturing talent and providing opportunities for growth.