About Thumbtack
Connecting homeowners with skilled local professionals
Key Highlights
- Valued at $3.2 billion after Series F funding
- Raised $699.4 million to date
- Headquartered in SoMa, San Francisco, CA
- Over 1,001 employees focused on home improvement
Thumbtack is a local services marketplace app headquartered in SoMa, San Francisco, CA, that connects homeowners with skilled professionals for various projects, from minor repairs to major renovations. With over 1,001 employees and a valuation of $3.2 billion following its Series F funding round, T...
🎁 Benefits
Thumbtack offers generous parental leave, health insurance, and wellness initiatives including $1,800 for Thumbtack services annually and a $1,200 rem...
🌟 Culture
Thumbtack fosters a culture of continuous improvement and teamwork, encouraging honest feedback and collaboration. The company values community connec...
Enablement Trainer • Mid-Level
Overview
Thumbtack is hiring an Enablement Trainer II to deliver impactful training programs for frontline teams. You'll facilitate onboarding and continuous upskilling initiatives. This role requires expertise in training and enablement.
Job Description
Who you are
You have a strong background in training and enablement, with experience in delivering high-impact programs that empower teams to excel in their roles. You are a trusted facilitator and subject matter expert, capable of leading complex training initiatives across various functions including Sales, Service, Success, and Trust & Safety. Your ability to engage and motivate participants ensures that learning objectives are met effectively.
You possess excellent communication skills, allowing you to convey complex information in an accessible manner. You are adept at creating engaging learning experiences that cater to diverse audiences, including employees, customers, and partners. Your passion for continuous improvement drives you to evolve training content and methodologies based on feedback and best practices.
What you'll do
In this role, you will own the facilitation of major enablement programs, including employee onboarding and continuous upskilling initiatives. You will collaborate closely with various teams to identify training needs and develop tailored content that addresses those needs. Your responsibilities will include designing and delivering virtual learning experiences that enhance product supportability and empower users to self-serve their needs.
You will also evaluate the effectiveness of training programs through assessments and feedback, making necessary adjustments to improve outcomes. By fostering a culture of learning and development, you will help ensure that Thumbtack's frontline teams are equipped with the knowledge and skills they need to succeed in their roles.
What we offer
At Thumbtack, you will be part of a mission-driven team that is dedicated to helping homeowners confidently care for their homes. We offer a collaborative work environment where your contributions will have a meaningful impact. You will have opportunities for professional growth and development, as well as access to resources that support your success in this role. Join us in building a better experience for our customers and pros.
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