Account Executive • Senior

Who you are

You have a proven track record in sales, particularly in managing relationships with growth and mid-market customers. Your experience in consultative sales cycles has equipped you with the ability to analyze customer needs and deliver tailored solutions. You thrive in a remote-first environment and are adept at building partnerships across various functions such as product management, finance, and support.

Your analytical mindset allows you to navigate complex sales processes, ensuring compliance and addressing specific use cases for your clients. You understand the importance of communication in fostering strong relationships and are committed to delivering exceptional customer experiences. You are also comfortable using AI technologies to enhance your sales strategies and processes.

What you'll do

In this role, you will be responsible for protecting and growing Twilio's communications business across your assigned customers. You will lead highly analytical and consultative sales cycles, working closely with clients to understand their unique needs and challenges. Your success will depend on your ability to build deep partnerships across product management, finance, support, and operations, ensuring that you can deliver the best solutions for your customers.

You will engage with customers who are running large-scale, compliance-heavy businesses, guiding them through the complexities of Twilio's messaging, voice, and email services. Your role will involve not only driving sales but also ensuring that customers are satisfied and see value in their partnership with Twilio. You will collaborate with internal teams to align on strategies and share insights that can help improve customer outcomes.

What we offer

Twilio offers a vibrant remote-first work culture that emphasizes connection and inclusion. You will be part of a diverse team that is dedicated to making a global impact through innovative communication solutions. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of communications and empowering businesses worldwide.