Head Of Sales • Lead

Who you are

You have a proven track record in account management and business development, particularly within the SMB sector. Your leadership experience includes managing teams and driving growth strategies that enhance customer satisfaction and retention. You excel in building relationships with partners and stakeholders, ensuring their success and satisfaction with the services provided. You are data-driven and understand how to leverage analytics to inform decisions and strategies.

You possess excellent communication skills, allowing you to effectively collaborate with cross-functional teams, including Sales, Operations, and Marketing. Your ability to inspire and motivate your team is key to fostering a positive and productive work environment. You are adaptable and thrive in fast-paced settings, always looking for innovative ways to improve processes and outcomes.

What you'll do

As the Head of SMB Account Management at Uber Eats Germany, you will lead a team of Account Managers focused on the SMB restaurant segment. Your primary responsibility will be to drive the growth strategy for this segment, ensuring that restaurant partners achieve their revenue goals on the Uber Eats platform. You will cultivate strong partnerships with restaurant owners, working closely to understand their needs and challenges while providing tailored solutions to enhance their experience.

You will be instrumental in developing and implementing strategies that boost restaurant revenue and value on the platform. This involves leveraging marketing tools and product features to maximize partner engagement and satisfaction. You will also collaborate with various internal teams to align efforts and ensure a seamless experience for restaurant partners.

In this role, you will focus on hiring, developing, and retaining a strong team of Account Managers, fostering a culture of excellence and accountability. You will set clear performance metrics and provide ongoing coaching and support to your team, helping them to achieve their individual and collective goals. Your leadership will be crucial in shaping the future of the SMB segment within Uber Eats in Germany.

What we offer

You will have the opportunity to shape a key growth market for Uber Eats, influencing the direction of the business and making a significant impact on the restaurant partner experience. We offer a competitive salary and benefits package, along with a dynamic work environment that encourages innovation and collaboration. Join us in transforming the way restaurants connect with customers and grow their businesses.