About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
🎁 Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
🌟 Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Overview
Uber is hiring an Account Manager for their Eats SMB team to manage relationships with restaurant partners. You'll focus on account retention and growth while ensuring partners succeed on the Uber Eats platform. This role requires strong relationship management and sales skills.
Job Description
Who you are
You have a proven track record in relationship management and sales, particularly with small-to-medium-sized businesses. Your ability to consult and strategize will be key in driving long-term value for our partners. You thrive in a collaborative environment and are skilled at maintaining communication channels with various stakeholders.
You understand the importance of post-sales engagement and have experience in identifying opportunities for account growth. Your proactive approach allows you to anticipate risks and address them effectively, ensuring a seamless experience for our partners. You are comfortable working with data and tracking key performance indicators to measure success.
What you'll do
As an Account Manager at Uber Eats, you will collaborate with a high-value portfolio of restaurant partners to retain and grow your book of business. You will establish and maintain communication channels with merchant partners through various means, including email, phone, and face-to-face meetings. Your role will involve identifying new sales opportunities through product adoption and upselling marketing products to merchants.
You will build processes and standardize best practices within merchant success and your territory. Identifying key risks to partnerships will be crucial, and you will work diligently to ensure we deliver the best possible experience for our partners, aiming for 100% account retention. You will partner with our Operations and Sellers teams to manage relationships and address any issues or questions from merchants.
What we offer
Uber provides a dynamic work environment where you can grow your career while making a significant impact on our partners' success. We encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of food delivery and enhancing the experiences of our restaurant partners.
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