Solutions Engineer • Mid-Level

Who you are

You have at least 3 years of experience in a customer-facing engineering role, where you've successfully guided clients through technical implementations and supported sales teams with technical presentations. Your enthusiasm for fintech drives you to create innovative solutions that enhance financial infrastructure. You possess strong analytical skills, allowing you to assess client needs and deliver tailored product recommendations effectively. Your communication skills enable you to relay client feedback to product and engineering teams seamlessly, ensuring that client requests are addressed promptly. You thrive in cross-functional environments, collaborating with various teams to achieve common goals. Your entrepreneurial spirit motivates you to make a significant impact on client satisfaction and success.

What you'll do

As a Solutions Engineer at Unit, you will serve in a cross-functional role, working closely with the Product and Engineering teams to guide new clients through the technical implementation process. You will support the Sales team by presenting the technical aspects of Unit’s product to potential clients, ensuring they understand the value and functionality of our offerings. Your role will involve analyzing client needs to proactively deliver product recommendations, which may include creating new prototypes, support materials, guides, and other documentation. You will communicate new product features to clients and relay their feature requests back to the Product and Engineering teams, fostering a collaborative environment that prioritizes client feedback. This position offers a unique opportunity to contribute to the growth of an industry-defining company, where your efforts will directly influence the satisfaction and success of our clients.

What we offer

At Unit, you will join a global team dedicated to creating a more equitable financial ecosystem. We offer a dynamic work environment where your contributions will be valued and recognized. You will have the chance to work with a diverse group of individuals who are committed to empowering clients and their end-customers. Our company culture emphasizes collaboration, innovation, and continuous improvement, providing you with the opportunity to grow both personally and professionally. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate to contribute to our mission.