Account Manager • Mid-Level

Who you are

You have a proven track record in account management, ideally within the life sciences or SaaS sectors — your experience has equipped you with the skills to build and maintain strong relationships with key stakeholders. You understand the unique challenges faced by biotech companies and are passionate about helping them succeed through innovative solutions. Your ability to communicate effectively and collaborate with cross-functional teams makes you a valuable asset in any organization.

You thrive in a fast-paced environment and are comfortable navigating complex sales cycles — your strategic mindset allows you to identify opportunities for growth and develop tailored solutions that meet customer needs. You are results-driven and take pride in your ability to exceed targets while ensuring customer satisfaction.

Desirable

Experience with Veeva's Quality Cloud Solutions or similar products would be a significant advantage — you are familiar with the regulatory landscape and understand how technology can streamline processes in the life sciences industry. A background in project management or consulting can also enhance your effectiveness in this role, as you will often coordinate with various teams to deliver on customer expectations.

What you'll do

As the Account Partner for Veeva LIMS, you will be responsible for driving new business within key accounts across Europe — your role will involve identifying potential clients, understanding their needs, and presenting Veeva's solutions as the best fit for their requirements. You will act as a strategic partner, ensuring that customers are not only satisfied but also achieving their desired outcomes with our products.

You will collaborate closely with the sales and product teams to develop and execute account strategies that align with Veeva's goals — your insights into customer feedback will help shape product development and enhance the overall customer experience. Regularly engaging with clients, you will conduct business reviews to assess their satisfaction and identify areas for improvement.

Your role will also involve staying informed about industry trends and competitor activities — this knowledge will enable you to position Veeva effectively in the market and anticipate customer needs. You will be expected to represent Veeva at industry events and conferences, showcasing our commitment to innovation and customer success.

What we offer

At Veeva Systems, we believe in the power of our mission-driven culture — you will be part of a team that is dedicated to making a positive impact in the life sciences industry. We offer a flexible work environment that allows you to thrive, whether you choose to work from home or in the office. Our commitment to employee success means that you will have access to professional development opportunities and resources to help you grow in your career.

Join us in transforming the life sciences industry and be part of a company that values integrity, customer success, and speed. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective could be just what we need to continue our growth trajectory.