Solutions Engineer • Senior

Who you are

You have a strong background in solutions engineering, with at least 5 years of experience in a customer-facing role where you've successfully implemented technical solutions. Your expertise in web technologies, particularly with frameworks like Next.js, allows you to effectively communicate complex concepts to both technical and non-technical stakeholders. You thrive in collaborative environments and enjoy working directly with clients to understand their needs and deliver tailored solutions. Your problem-solving skills are top-notch, and you have a knack for identifying opportunities for improvement in existing systems. You are passionate about the web and have a keen interest in the latest trends in web development and AI technologies.

Desirable

Experience with Vercel's platform is a plus, as is familiarity with cloud infrastructure and deployment processes. You may also have a background in software development, which enhances your ability to engage with engineering teams and contribute to technical discussions. A proactive approach to learning and adapting to new technologies will serve you well in this role.

What you'll do

As a Senior Solutions Engineer at Vercel, you will embed directly with our most strategic enterprise customers, working closely with them to drive transformational projects that leverage our platform. You will be responsible for understanding customer requirements and translating them into effective solutions that enhance their web applications. Your role will involve collaborating with cross-functional teams, including product management and engineering, to ensure that customer feedback is integrated into our product roadmap. You will also provide technical guidance and support during the implementation of our solutions, ensuring that customers achieve their desired outcomes.

In addition to direct customer engagement, you will contribute to the development of best practices and documentation that help streamline the onboarding process for new clients. You will also participate in training sessions and workshops, sharing your knowledge and expertise with both customers and internal teams. Your insights will be invaluable in shaping the future of our offerings as we continue to innovate in the web development space.

What we offer

At Vercel, we are committed to creating an inclusive and supportive work environment where everyone can thrive. We offer competitive compensation packages, including salary and benefits that reflect your skills and experience. You will have the opportunity to work with a talented team of professionals who are passionate about building the future of the web. Our hybrid work model allows for flexibility, enabling you to balance your professional and personal life effectively. Join us in our mission to empower developers and create exceptional web experiences.