German (Germany) Translation Quality Reviewer

Who you are

You are an experienced language professional with a strong background in reviewing and refining customer service content, specifically in German (Germany). You have a keen eye for detail and a passion for ensuring linguistic accuracy and consistency in machine-translated materials. Your expertise allows you to identify systemic quality issues and provide valuable feedback that contributes to continuous improvement efforts.

You understand the nuances of the German language and are familiar with customer service terminology. Your ability to validate and calibrate severity assessments ensures that all content aligns with established quality standards. You thrive in a role that requires both analytical thinking and creativity, as you work to improve the overall quality of customer interactions.

What you'll do

In this role, you will conduct second-pass quality reviews of German customer service content, ensuring that all materials are accurate and natural. You will validate severity assessments and identify recurring error patterns, tone mismatches, and terminology inconsistencies. Your high-level qualitative feedback will play a crucial role in final quality reporting and ongoing improvement initiatives. This position involves intermittent work, with tasks assigned on an ad hoc basis throughout the year, depending on client needs.

What we offer

Welocalize provides a collaborative environment where your contributions directly impact the quality of customer service content. You will have the opportunity to work on an ongoing project that values your expertise and insights. The role offers flexibility in terms of task assignments, allowing you to manage your workload effectively while contributing to a meaningful project.