Language Operations Squad Lead • Lead

Who you are

You have a proven track record in managing teams and delivering language services, with a strong understanding of client requirements and operational performance metrics. Your leadership skills enable you to effectively engage with both internal and external resources to craft tailored solutions for clients. You are adept at training new team members and fostering a collaborative environment within your squad. Your experience in language operations equips you with the knowledge to drive success in this functional area.

What you'll do

As the Language Operations Squad Lead, you will oversee a team responsible for delivering high-quality language services to Welocalize accounts. You will engage with account teams to understand client needs and ensure that your squad is equipped to meet those requirements. Your role will involve managing team capacity, forecasting needs based on performance metrics, and acting as a point of escalation for team members. You will also be responsible for training new squad members, ensuring they are well-prepared to contribute to the team's success.

What we offer

At Welocalize, you will be part of a dynamic team that values innovation in language services. We provide opportunities for professional growth and development, allowing you to enhance your skills in a supportive environment. Our commitment to delivering high-quality solutions means you will have the chance to work on impactful projects that help brands and companies engage with international audiences effectively.