Account Manager • Mid-Level

Who you are

You have a strong background in account management, with experience in client relations and campaign execution. You excel at collaborating with cross-functional teams, ensuring that client needs are met from proposal to campaign completion. Your ability to manage daily client inquiries and provide timely solutions is key to your success in this role.

You are adept at maintaining strong relationships with agencies and advertisers, identifying opportunities for service expansion, and working closely with sales teams to follow through on these opportunities. Your expertise in advising clients on new campaign ideas helps generate continued results and satisfaction.

What you'll do

As an Account Manager at Zefr, you will collaborate with the sales team on all facets of client relations, from the RFP stage to campaign completion. This includes overseeing campaign implementation with Ad Operations, conducting campaign analysis and reporting, and managing billing and reconciliation processes. You will handle clients’ daily questions and feedback, ensuring that any issues are communicated to management as needed.

You will manage the flow of insertion orders, creative tags, and pixel requests, working cross-functionally with Sales, Research, and Finance teams to ensure successful client onboarding and continued success. Your role will also involve maintaining strong relationships with agencies and advertisers to ensure long-term success, while identifying opportunities to expand Zefr’s level of service with each client.

What we offer

At Zefr, we are committed to building a diverse team that represents a variety of backgrounds, skills, and perspectives. We encourage you to apply even if your experience doesn't match every requirement. Join us in redefining trust and transparency in social media through AI-powered content classifications.