About Zenoti
Empowering salons and spas with cloud technology
Key Highlights
- Over 10,000 customers in 50 countries
- Headquartered in Bellevue, Washington
- Raised over $100 million in funding
- Specializes in salon, spa, and med spa software
Zenoti is the leading cloud software platform specifically designed for salons, spas, and med spas, with over 10,000 customers across 50 countries. Headquartered in Bellevue, Washington, Zenoti provides a comprehensive suite of tools for managing appointments, payments, and customer relationships. T...
🎁 Benefits
Zenoti offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment, ensuring employees maintain a healt...
🌟 Culture
Zenoti fosters a culture focused on innovation and customer success, encouraging employees to contribute ideas and solutions that directly impact the ...
Overview
Zenoti is hiring an Account Director to drive growth and retention within their strategic accounts. You'll work closely with clients in the beauty and wellness industry to ensure long-term success. This role requires a strong background in account management and sales.
Job Description
Who you are
You have a proven track record in account management, ideally within the SaaS or technology sectors — you've successfully driven growth and retention strategies for key clients, ensuring their long-term success and satisfaction with the product. Your ability to build strong relationships with clients is complemented by your strategic thinking and problem-solving skills, allowing you to navigate complex challenges effectively.
You are results-oriented and data-driven — you understand the importance of metrics in measuring success and are comfortable using data to inform your decisions. Your experience in the beauty and wellness industry is a plus, as it gives you insights into the unique needs and challenges faced by clients in this space.
What you'll do
As an Account Director at Zenoti, you will be responsible for managing and growing relationships with some of our most strategic clients. You will work closely with clients to understand their business needs and challenges, providing tailored solutions that leverage Zenoti's all-in-one software platform. Your role will involve collaborating with internal teams to ensure that clients receive the highest level of service and support.
You will develop and implement account strategies that drive growth and retention, focusing on maximizing the value clients receive from our platform. This includes conducting regular business reviews, identifying upsell opportunities, and ensuring that clients are fully engaged with our product offerings.
In addition, you will act as a liaison between clients and internal teams, advocating for client needs and ensuring that their feedback is incorporated into product development and enhancements. Your ability to communicate effectively with both clients and internal stakeholders will be key to your success in this role.
What we offer
At Zenoti, we pride ourselves on our company culture and commitment to employee development. We offer competitive compensation packages, including performance-based bonuses and opportunities for professional growth. You will have the chance to work with a talented team dedicated to transforming the beauty and wellness industry through innovative technology. Join us and be part of a company that is recognized as a Great Place to Work CertifiedTM for 2021-2022.
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