About Zopa
Empowering borrowers and savers with fair finance
Key Highlights
- Founded in 2005, with billions lent in personal loans
- Launched its bank in 2020, expanding product offerings
- Acquired DivideBuy to enhance its buy now, pay later services
- $972.9 million in funding, driving growth and innovation
Zopa is a leading UK fintech company headquartered in London, specializing in personal loans, savings accounts, and credit cards. Since its founding in 2005, Zopa has lent billions and launched its bank in 2020, recently acquiring the 'buy now, pay later' platform DivideBuy. With $972.9 million in f...
🎁 Benefits
Zopa offers 25 days of holiday, increasing to 30 with tenure, plus 16 weeks of full pay for new parents. Employees can work from abroad for up to 120 ...
🌟 Culture
Zopa fosters a unique culture rooted in its extensive lending experience, emphasizing customer-centric financial products. The company values face-to-...
Skills & Technologies
Overview
Zopa is hiring a Head of People to lead technology-driven initiatives in People Operations. You'll focus on digital transformation and AI to enhance operational efficiency. This role requires a strong background in technology and people management.
Job Description
Who you are
You are a technology-led People leader with a passion for digital transformation and automation. You thrive on simplifying and scaling operations, ensuring they are increasingly self-served rather than manually maintained. Your hands-on approach to tools, including AI, allows you to reduce operational effort while enhancing the experience for Zopa's team members. You have a strategic mindset and are excited about engaging with systems and data to drive impactful changes in the People operating model.
You possess a strong understanding of how technology can reshape the workplace, and you are eager to experiment with new technologies to design modern solutions. Your experience in leading teams and shaping People strategies positions you as a pivotal member of the People Leadership team, ready to support Zopa's growth and readiness for IPO. You are unafraid to think differently and embrace unconventional challenges, making you a perfect fit for Zopa's innovative culture.
What you'll do
In this role, you will report directly to the Chief People Officer and play a crucial part in shaping and delivering Zopa's People Strategy. You will lead initiatives that leverage technology to enhance operational efficiency and employee experience. Your responsibilities will include engaging with AI-enabled tools and systems to streamline processes, ensuring that the People operating model is scalable and fit for the future. You will collaborate with various stakeholders to implement strategies that support Zopa's continued growth and transformation in the finance sector.
You will also be responsible for mentoring and guiding your team, fostering a culture of innovation and continuous improvement. Your hands-on involvement with technology will allow you to directly influence the operational landscape of the organization. As a member of the People Leadership team, you will contribute to broader strategic discussions and initiatives that align with Zopa's mission to redefine finance.
What we offer
Zopa provides a dynamic work environment where innovation is at the forefront. You will have the opportunity to work with a talented team that is committed to making a positive impact in the finance industry. The role is based in our London office, with an expectation of being on-site three days per week, allowing for collaboration and engagement with your colleagues. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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