Support Operations Jobs

Anthropic • San Francisco

Anthropic is hiring a Support Operations Specialist to optimize and scale their Product Support function. You'll design onboarding programs and manage continuing education initiatives. This role requires experience in support operations and program management.

Anthropic • San Francisco

Anthropic is hiring a Support Operations Specialist focused on Content & Knowledge Management to optimize user-facing content and enhance the user experience. You'll collaborate with cross-functional teams and utilize data-driven insights to improve support resources. This role requires strong writing and analytical skills.

OKX • Kuala Lumpur

OKX is seeking a Senior Support Operations Manager to lead and coach the global Customer Support function. You'll collaborate with various stakeholders to enhance the quality and efficiency of customer support services. This role requires strong leadership and operational expertise in a fast-growing crypto environment.

OKX • Singapore

OKX is seeking a Senior Support Operations Manager to lead and coach the global Customer Support function. You'll collaborate with various stakeholders to enhance the quality and efficiency of customer support services. This role requires expertise in operations management and a strong understanding of customer service dynamics.

Amazon • Heredia - On-Site

Amazon is hiring a Support Operations Specialist to join their Vendor Chargeback Dispute Management team in Heredia, Costa Rica. You'll analyze and investigate vendor charge-back disputes to ensure accuracy and compliance. This position is entry-level and requires legal authorization to work in Costa Rica.

Amazon • Heredia - On-Site

Amazon is hiring a Support Operations Specialist to join their Vendor Chargeback Dispute Management team in Heredia, Costa Rica. You'll analyze and investigate vendor charge-back disputes to ensure accuracy and compliance. This position is entry-level and requires candidates to be legally authorized to work in Costa Rica.

Amazon • Heredia - On-Site

Amazon is hiring a Support Operations Specialist (Seasonal) to assist in vendor chargeback dispute management. You'll work in Heredia, Costa Rica, focusing on analyzing and investigating vendor disputes. This role is temporary for 6 months.