Account Executive • Mid-Level

Who you are

You have a strong understanding of the digital marketing ecosystem and customer engagement solutions — you thrive in managing and growing relationships within a customer base. You are driven to solve exhilarating challenges and have a bias toward action in the face of change. You are prepared to set a high bar for yourself and those around you, acting with autonomy and accountability while being open to new perspectives.

You are genuinely approachable and exceptionally kind, embodying the values of teamwork and collaboration. You understand that success comes from championing teamwork and creating work-life harmony. You are eager to share diverse passions with others, injecting vibrancy into the culture around you.

What you'll do

As a Customer Account Executive at Braze, you will be responsible for managing and growing existing relationships within our customer base. You will own specific customer relationships and serve as the account lead, working closely with cross-functional teams, including Customer Success, Solutions Consulting, Services, and Product. Your role will focus on driving account growth, retention, and overall customer satisfaction, ensuring that our customers receive the best possible service and support.

You will collaborate with various teams to identify opportunities for growth and improvement, leveraging your understanding of customer needs and market trends. You will be empowered to make a real impact, contributing to the overall success of the organization while navigating rapid growth on a global scale.

What we offer

At Braze, we offer a supportive and vibrant work environment where you can thrive. We believe in setting high standards and championing teamwork, creating a culture that values equity and opportunity. You will be part of a passionate team that encourages you to apply even if you don't meet every requirement, as we value diverse experiences and perspectives.