Account Executive • Mid-Level

Who you are

You have a strong background in managing customer relationships and a deep understanding of the digital marketing ecosystem. You thrive in collaborative environments and are eager to work closely with cross-functional teams to drive account growth and retention. You are passionate about customer engagement solutions and are ready to take on exhilarating challenges in a rapidly growing company.

You understand the importance of teamwork and are committed to creating a harmonious work-life balance. You are open to new perspectives and are driven to contribute positively to your team and the organization as a whole. Your curiosity to learn and share diverse passions will help you flourish in this role.

What you'll do

As a Customer Account Executive at Braze, you will be responsible for managing and growing existing relationships within our customer base. You will own specific customer relationships and serve as the account lead, ensuring that customer needs are met and exceeded. You will work closely with Customer Success, Solutions Consulting, Services, and Product teams to drive account growth, retention, and overall customer satisfaction.

You will be empowered to make a real impact by acting with autonomy and accountability. Your role will involve understanding customer needs, providing tailored solutions, and fostering long-term partnerships. You will also be responsible for identifying opportunities for upselling and cross-selling within your accounts, contributing to the overall success of the organization.

What we offer

At Braze, we offer a supportive and vibrant culture where you can thrive. We encourage you to apply even if your experience doesn't match every requirement. Our team is genuinely approachable and exceptionally kind, and we are committed to creating an inclusive environment where everyone can contribute and succeed. Join us and be part of a passionate crew that is dedicated to driving growth and equity both inside and outside the organization.