About Celigo
Integrate your applications seamlessly with Celigo.
Key Highlights
- Over 5,000 customers including NetSuite and Salesforce
- $50 million raised in funding from investors like GGV Capital
- Headquartered in San Mateo, California
- Approximately 400 employees driving product innovation
Celigo is an integration Platform as a Service (iPaaS) provider headquartered in San Mateo, California. The company specializes in connecting cloud applications and automating business processes, serving over 5,000 customers including industry leaders like NetSuite and Salesforce. With a workforce o...
π Benefits
Celigo offers competitive salaries, equity options, flexible remote work policies, generous PTO, and a learning budget for employee development....
π Culture
Celigo fosters a culture focused on collaboration and innovation, encouraging employees to take ownership of their projects and contribute to product ...
Overview
Celigo is hiring an Account Manager to nurture and expand customer relationships across the ANZ region. You'll serve as a trusted advisor, driving customer success and identifying growth opportunities. This role requires strong interpersonal skills and a focus on customer engagement.
Job Description
Who you are
You have a proven track record in account management, ideally within the technology or integration sectors. Your ability to build strong relationships with clients is complemented by your strategic thinking and proactive approach to customer engagement. You understand the importance of aligning solutions with business goals and are passionate about driving customer success. You thrive in collaborative environments, working cross-functionally with various teams to ensure customer satisfaction and retention. Your communication skills are top-notch, allowing you to effectively convey complex concepts to diverse audiences. You are adaptable and can navigate the evolving needs of clients in a fast-paced environment.
What you'll do
As an Account Manager at Celigo, you will be the primary point of contact for a portfolio of customers, developing strong relationships and ensuring alignment with their business goals. You will drive customer retention through proactive engagement, strategic account planning, and identifying upsell and cross-sell opportunities. Partnering with customers, you will understand their evolving needs and ensure that Celigoβs solutions deliver measurable business outcomes. You will collaborate with Customer Success Managers, Solutions Consultants, and Product teams to enhance the customer experience and facilitate the adoption of Celigoβs integration and automation platform. Your role will involve regular check-ins with clients to assess satisfaction and identify areas for improvement, ensuring that they derive maximum value from our services. You will also play a key role in reporting on account health and performance metrics to internal stakeholders, contributing to the overall strategy for customer success.
What we offer
At Celigo, we believe in fostering a supportive and inclusive work environment. We offer competitive compensation packages, opportunities for professional development, and a culture that values innovation and collaboration. You will have the chance to work with cutting-edge technology in the integration space and be part of a team that is dedicated to helping businesses streamline their operations and achieve their goals.
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