About Dialpad
Transforming business communications with AI technology
Key Highlights
- Headquartered in San Ramon, CA with 1,000+ employees
- $450 million raised in funding for R&D
- Serves clients like Asana, Stripe, TED, and Uber
- Integrates with Slack, Google Workspace, and Salesforce CRM
Dialpad is an AI-powered cloud communications platform headquartered in San Ramon, CA, that transforms how businesses communicate. With over 1,000 employees and $450 million in funding, Dialpad serves notable clients like Asana, Stripe, TED, and Uber. The platform offers seamless integration with to...
🎁 Benefits
Dialpad provides company stock options, a continued education stipend, and stipends for cell phone, home internet, and gym memberships. Employees enjo...
🌟 Culture
Dialpad fosters a culture focused on innovation and AI-driven solutions, encouraging a remote-friendly environment that supports collaboration across ...
Job Description
About Dialpad
Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.
Being a Dialer
At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.
We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
As an Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communication problems felt by everyone around the world. Every business benefits from Dialpad.
This position is based in Austin, TX, and reports to a Mid-Market Regional Vice President.
Dialpad’s Mid-Market sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.
Dialpad’s Account Executive, Mid-Market will solve tangible client challenges by redefining their understanding of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!
What you’ll do
- Own the entire sales process, including converting leads into a workable pipeline.
- Build strategic prospecting campaigns and sequences to source your own opportunities.
- Manage and close complex transactions involving multiple internal and external stakeholders.
- Own your key deal reviews, forecasts, and professional career roadmap.
Skills you’ll bring
- 3-5 years of sales experience in an ever-changing environment.
- Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders.
- Preferred expertise in SaaS (including UCaaS and/or CCaaS).
We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.
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