Account Executive • Mid-Level

Who you are

You are a driven individual with a strong ambition to succeed in a client-facing role. You possess the fundamental traits of being scrappy, curious, optimistic, persistent, and empathetic, which are essential for building strong relationships with clients. You understand the importance of every conversation and are committed to making customers successful through effective communication and strategic account management.

You have experience in account management or sales, ideally within the technology sector, and are comfortable working with a diverse portfolio of clients. You thrive in collaborative environments and are eager to leverage AI-driven insights to enhance customer interactions. You are not deterred by challenges and are willing to go beyond the standard expectations to achieve your goals.

What you'll do

As a Client Account Executive at Dialpad, you will be responsible for managing a portfolio of existing customers, ensuring they receive best-in-class strategic account management. You will work closely with clients to understand their needs and demonstrate the value of Dialpad's product suite, helping them to implement additional offerings that can enhance their operations. Your role will involve growing year-over-year revenue by identifying opportunities for upselling and cross-selling within your accounts.

You will act as a consultant to your clients, providing insights and recommendations based on their unique business challenges. By leveraging Dialpad's AI-powered platform, you will help clients optimize their communication strategies and improve customer engagement. Your success will be measured by your ability to foster strong relationships and drive customer satisfaction, ultimately contributing to Dialpad's mission of transforming customer communications.

What we offer

Dialpad is committed to creating an inclusive environment where every employee can thrive. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a collaborative team that values innovation and continuous improvement, working towards a shared mission of making our customers wildly successful. We encourage you to apply even if your experience doesn't match every requirement, as we believe that diverse perspectives contribute to our collective success.