Account Executive • Mid-Level

Who you are

You have a proven track record in account management, particularly within the enterprise sector, and understand the nuances of managing large client portfolios. Your consultative approach allows you to effectively demonstrate the value of products to clients, ensuring they maximize their investment in the services provided. You possess strong interpersonal skills, enabling you to build and maintain relationships with key stakeholders across various organizations. You are ambitious and driven, always seeking to exceed targets and contribute to the overall success of your team. Your curiosity and persistence help you navigate challenges and find innovative solutions that benefit both the client and Dialpad. You thrive in a collaborative environment and are eager to work alongside a team that shares a commitment to excellence.

What you'll do

As a Client Account Executive, Enterprise, you will manage a portfolio of existing Dialpad customers, ensuring they receive best-in-class account management. You will be responsible for identifying opportunities for upselling and cross-selling additional Dialpad products, driving year-over-year revenue growth. Your role will involve consulting with clients to understand their needs and demonstrating how Dialpad's offerings can enhance their operations. You will collaborate closely with internal teams to ensure customer satisfaction and success, leveraging AI-driven insights to provide tailored solutions. Regularly reviewing account performance and strategizing on growth initiatives will be key components of your responsibilities. You will also play a vital role in fostering long-term relationships with clients, ensuring they remain engaged and satisfied with Dialpad's services.

What we offer

Dialpad is committed to creating an inclusive environment where every employee can thrive. We offer competitive compensation packages and opportunities for professional growth. Our culture emphasizes collaboration and continuous improvement, allowing you to develop your skills while contributing to meaningful projects. We encourage you to apply even if your experience doesn't match every requirement, as we value ambition and the right mindset.