Account Manager • Lead

Who you are

You have a strong background in account management and sales, with experience in leading teams and driving performance in a marketplace environment. Your ability to navigate complex decision-making structures and coordinate cross-functional teams is key to your success. You are skilled in training and empowering team members, ensuring they have the tools and knowledge to excel in their roles. You understand the unique challenges of working with franchise-affiliated businesses and are adept at developing tailored strategies to meet their needs.

You possess excellent communication and interpersonal skills, allowing you to build strong relationships with both internal teams and external partners. Your analytical mindset helps you assess performance metrics and identify growth opportunities within the franchise sector. You are adaptable and thrive in a dynamic environment, ready to tackle challenges as they arise.

What you'll do

In this role, you will lead the Strategic Account Development team focused on franchise merchants, driving engagement and performance on the DoorDash marketplace. You will develop and implement go-to-market strategies that cater specifically to the needs of franchise businesses, ensuring they receive the support necessary to maximize their potential. Your responsibilities will include overseeing regional performance for Ads & Promos, collaborating closely with various teams to enhance execution and drive results.

You will train and mentor a team of Account Development Executives, fostering a culture of growth and accountability. By leveraging your expertise, you will guide your team in navigating the complexities of franchise sales motions, ensuring they are equipped to handle the unique challenges that come with this segment. Your role will also involve regular travel to meet with partners and stakeholders, strengthening relationships and driving alignment on strategic initiatives.

What we offer

At DoorDash, we value our employees and strive to create a supportive work environment. We offer flexible work arrangements, allowing you to balance remote and in-office work as needed. Our team is dedicated to fostering a culture of collaboration and innovation, where your contributions can make a significant impact. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives.