Technical Support Engineer • Entry-Level

Who you are

You are a motivated individual with a strong foundation in programming fundamentals and a problem-solving mindset. You thrive in a collaborative environment and are eager to learn and grow in the field of technical support and software development. Your team-oriented approach ensures that you work effectively with colleagues and developers to meet client and program needs. You are passionate about contributing to climate solutions and are excited to be part of a growing company that focuses on impactful energy savings.

You have excellent communication skills, allowing you to oversee and respond to customer inquiries, complaints, and technical issues through various channels. You are comfortable delivering user training and guidance on new or existing features, ensuring that users feel supported and informed. Your ability to troubleshoot and resolve application or API-related issues will be key to your success in this role.

What you'll do

In this role, you will collaborate closely with colleagues and developers to resolve technical issues and support the software systems that power incentive distribution and reporting for clean energy technologies. You will oversee customer inquiries and complaints, providing timely and effective solutions. Your daily responsibilities will include troubleshooting application-related issues, delivering user training, and ensuring that our systems continue to meet client needs. You will also have opportunities to grow into Mendix development through structured training and certification, enhancing your technical skills and career prospects.

What we offer

EnergySolutions offers a supportive and energetic culture where you can enhance your skills and contribute to meaningful climate solutions. You will work with talented colleagues who are dedicated to making a positive impact in the energy sector. The company is committed to providing access and reasonable accommodations for individuals with disabilities, ensuring an inclusive work environment. As part of a growing team, you will have the chance to develop your career in technical support and software development while making a difference in the world.