Gorgias

About Gorgias

The AI platform transforming eCommerce customer support

🏢 Tech👥 501-1000 employees📅 Founded 2015📍 Yerba Buena, San Francisco, CA💰 $101.4m4.2
B2BInternal toolsCustomer serviceSaaS

Key Highlights

  • Over 15,000 eCommerce brands served, including Steve Madden
  • Raised $101.4 million in Series C funding
  • Headquartered in Yerba Buena, San Francisco, CA
  • Streamlines customer support with AI-driven tools

Gorgias is a leading conversational AI platform designed specifically for eCommerce, empowering over 15,000 brands like Princess Polly, Steve Madden, and Marine Layer to enhance customer experience. Headquartered in Yerba Buena, San Francisco, Gorgias has raised $101.4 million in Series C funding, a...

🎁 Benefits

Gorgias offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy. Employees also benefit from a learning budget t...

🌟 Culture

Gorgias fosters a culture that prioritizes innovation and customer-centricity, with a strong emphasis on leveraging AI to enhance the eCommerce experi...

Gorgias

Partnerships Manager Senior

GorgiasSydney

Apply Now →

Overview

Gorgias is seeking a Senior Partnerships Manager to manage and grow relationships with strategic technology and agency partners in the APAC region. This role focuses on driving joint revenue initiatives and requires strong relationship management skills.

Job Description

Who you are

You have extensive experience in partnership management, ideally within the technology or e-commerce sectors — you've successfully built and maintained relationships with key stakeholders and understand the nuances of strategic partnerships. You possess strong communication and negotiation skills, enabling you to effectively coordinate sales cycles and drive joint revenue initiatives. Your background includes working with ISVs, development, digital marketing, and e-commerce agencies, giving you a comprehensive understanding of the ecosystem. You are passionate about the potential of Conversational Commerce and are excited to contribute to a company that is at the forefront of this shift. You thrive in high-impact roles and are comfortable working in a fast-paced environment where you can make a significant impact on the company's growth.

Desirable

Experience in a high-growth startup environment is a plus, as is familiarity with AI-driven technologies and their application in e-commerce. You are a proactive problem solver who can identify opportunities for partnership growth and innovation. You value diversity and inclusion and are committed to fostering an environment where all team members can thrive.

What you'll do

In this role, you will be responsible for managing and growing relationships with Gorgias' most strategic technology and agency partners across the APAC region. You will drive joint revenue initiatives, coordinating sales cycles and ensuring that partnerships evolve from basic referral relationships to more integrated collaborations. You will work closely with internal teams to align partnership strategies with overall business goals, ensuring that both Gorgias and its partners benefit from these relationships. You will analyze partnership performance and identify areas for improvement, leveraging data to inform your strategies. Your role will involve regular communication with partners, providing them with the support they need to succeed and ensuring that they are engaged with Gorgias' offerings. You will also represent Gorgias at industry events and conferences, showcasing the company's innovative approach to Conversational Commerce.

What we offer

Gorgias is committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making. You will have the opportunity to work with a talented team that is passionate about transforming the e-commerce landscape. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us to make Conversational Commerce a reality and help shape the future of e-commerce.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Gorgias.

Similar Jobs You Might Like

Based on your interests and this role

Emplifi

Partnerships Manager

Emplifi📍 Sydney

Emplifi is seeking a Partnerships Manager to drive business growth by building a partner ecosystem across APAC. You'll work collaboratively with sales, marketing, and product teams to unlock new revenue streams. This role requires strong strategic and relationship-building skills.

Mid-Level
3w ago
Qualtrics

Partner Marketing Manager

Qualtrics📍 Sydney

Qualtrics is seeking an APAC Partner Marketing Manager to drive commercial impact through targeted marketing initiatives with ecosystem partners. This role requires collaboration with various teams to build and accelerate pipeline in the region.

Mid-Level
3w ago
Mixpanel

Partnerships Manager

Mixpanel📍 Singapore - Hybrid

Mixpanel is seeking a Partnerships Manager to enhance its presence in the APAC region. You'll drive the sales, marketing, and development lifecycle of the Solution Partner program. This role requires strong cross-functional collaboration skills.

🏢 HybridMid-Level
1 month ago
Microsoft

Account Executive

Microsoft📍 Sydney

Microsoft is hiring a Senior Partner Sales Executive for the APAC region to drive business strategy and cultivate strategic partner relationships. You'll work with Google Ads and digital marketing solutions to enhance partner satisfaction and revenue growth.

Senior
1w ago
Klaviyo

Partnerships Manager

Klaviyo📍 Sydney

Klaviyo is hiring a Senior Manager, Partner Account Manager to lead the development and growth of their partner ecosystem across Asia-Pacific. This strategic role involves team leadership and market expansion, focusing on building a high-performing partner team in Australia and New Zealand.

Senior
1w ago