Sales Operations • Lead

Who you are

You have a proven track record in sales strategy and operations, ideally with over 5 years of experience in a leadership role. Your ability to navigate unstructured environments and drive results is complemented by your strong analytical skills and strategic mindset. You thrive in collaborative settings, working closely with cross-functional teams to achieve common goals. Your experience in the tech industry, particularly in open-source or SaaS environments, gives you a unique perspective on the challenges and opportunities in sales operations.

You are comfortable leveraging data to inform decisions and optimize sales processes. Your communication skills allow you to effectively convey complex ideas to diverse audiences, from sales teams to executive leadership. You understand the importance of building relationships and fostering a culture of trust and transparency within your team.

Desirable

Experience in a remote-first organization is a plus, as is familiarity with observability tools or platforms. You may have a background in working with global teams, which enhances your ability to manage diverse perspectives and drive alignment across regions.

What you'll do

In this role, you will partner directly with the Global VP of Sales and their team to develop and implement sales strategies that align with Grafana's growth objectives. You will analyze market trends and sales performance data to identify opportunities for improvement and drive operational efficiency. Your insights will help shape the sales approach, ensuring that the team is equipped with the right tools and resources to succeed.

You will lead initiatives to streamline sales processes, enhance productivity, and improve the overall customer experience. Collaborating with marketing and product teams, you will ensure that sales strategies are aligned with product offerings and market demands. Your leadership will be crucial in fostering a high-performance culture within the sales organization, encouraging innovation and accountability.

You will also be responsible for developing training programs and resources that empower the sales team to excel in their roles. By providing ongoing support and guidance, you will help team members develop their skills and achieve their professional goals. Your role will involve regular communication with stakeholders to report on progress and share insights that drive strategic decision-making.

What we offer

Grafana Labs offers a unique opportunity to be part of a remote-first, open-source company that values innovation and collaboration. You will work in an environment that encourages autonomy and trust, allowing you to make a meaningful impact on the organization. We believe in the importance of work-life balance and provide flexible working arrangements to support our team members.

As part of our commitment to professional development, we offer opportunities for continuous learning and growth within the company. You will have access to resources and training that help you stay at the forefront of industry trends and best practices. Join us in shaping the future of observability and making a difference for our users around the globe.